Creepaway Camp 2027: Payment & Cancellation Policy

This policy applies to all tickets and add-ons purchased for Creepaway Camp 2027. By registering, you acknowledge that Creepaway Camp is a small, high-touch event with limited spaces, and that your booking directly affects our ability to plan cabins, catering, and programming.

Pricing & Payment Structure

Standard 4-night camp pass total: $1,400 per camper (unless otherwise specified on your ticket type).
At registration, you pay a non-refundable 30% deposit ($420) to reserve your spot.
The remaining 70% balance ($980) will be automatically charged to the same card on file on 60 days after registration unless the product description or checkout clearly states a different schedule for your specific ticket or you are purchasing outside of the installment payment window.

If your card or payment method changes, it is your responsibility to update it before the remainder is due (90 days from initiating purchase). Failure to do so may result in a failed payment and the loss of your reservation.

Non-Refundable Deposit

All deposits for Creepaway Camp are non-refundable and non-transferable. This includes the 30% deposit paid at registration and any separately labeled non-refundable fees.

Deposits help us secure the venue, cabins, catering, and staff long before camp begins. Deposits are not returned in the event of cancellation from the camper side, regardless of reason.

Cancellation by Camper

Camp starts on June 28, 2027. We use a staged refund structure based on how far in advance you cancel:

Before March 30, 2027 — Cancel in writing for a full refund of any amount paid beyond your non-refundable deposit, or apply it as credit toward a future Creepaway event within 12 months.
March 30–April 28, 2027 — 50% of your balance beyond the deposit may be refunded.
April 29–May 28, 2027 — 25% of your balance beyond the deposit may be refunded.
May 29, 2027 and after — No refunds or credits. Your spot is considered fully consumed whether or not you attend.

Your $225 deposit is non-refundable in all cases. All cancellation requests must be submitted in writing to our contact email. The effective date of cancellation is the date we receive your written request.

Failed Payments & Default

If your automatic balance payment on October 31, 2026 fails, we will:

Attempt to re-charge the card on file up to a set number of times per our payment processor's retry schedule.
Contact you via email to update your payment method within a short grace period.

If payment is not successfully completed during the grace period, your reservation may be cancelled and your spot released to the waitlist. All deposits and previous payments remain non-refundable.

Ticket Transfers

Tickets are generally not transferable to another person without prior written approval. In special circumstances, we may allow a name change on a reservation, subject to an administrative fee and our community guidelines. All transfers must be coordinated with us directly in writing. We reserve the right to decline transfers that conflict with our code of conduct or capacity planning.

Cancellation or Changes by Creepaway Camp

If Creepaway Camp must cancel the event in full (e.g., venue closure, extreme weather, or other circumstances beyond our control), registered campers will receive either:

A full refund of all amounts paid, including the deposit, or
The option to transfer their full payment to a rescheduled camp date.

If we must significantly change the event (dates, venue, or core format), we will notify campers in writing and offer options consistent with industry norms for retreats.

Travel & Personal Insurance

Creepaway Camp does not cover travel costs, personal insurance, or any expenses incurred outside of official camp programming. We strongly encourage all campers to purchase travel insurance and any additional coverage they feel is appropriate. Cancellations due to travel disruptions, illness, or personal circumstances are still subject to the policies above.